The guarantee
Skillformed offers a 30-day money-back guarantee on all purchases. If you complete the programme and find it was not the right fit, you are entitled to a full refund — no questions asked, provided the eligibility conditions below are met.
Eligibility conditions
To be eligible for a refund, the following conditions must be met:
1. Your refund request must be submitted within 30 days of your original purchase date.
2. You must have completed fewer than 3 of the 10 modules. This condition exists to protect the integrity of the guarantee. Students who complete the majority of the programme have received the full value of the system and are not eligible for a refund.
3. Requests submitted after the 30-day window will not be accepted under any circumstances.
How to request a refund
Email support@skillformed.com with the subject line: Refund Request — [Your Order Number]. Include your full name, the email address used at purchase, your order number, and a brief reason for your request. Our team will review your request and respond within 2 business days.
Processing time
Approved refunds are processed within 5 to 7 business days and returned to your original payment method. Processing times may vary depending on your bank or card provider.
What is not covered
Partial refunds are not issued. Refunds are not available after the 30-day window has passed. Refunds are not available to students who have completed 3 or more modules. Change of mind after completing the full programme is not grounds for a refund.
Questions
For any questions about this policy, contact us at support@skillformed.com. We aim to respond to all enquiries within 1 business day.